Billing Office Administrator (West London)

Full time Billing Office Administrator for an award winning and fast growing business telecommunications provider. This is a key role with the following duties Key Duties Ensure billing is set up in a timely manner and in line with customer requirements. Deal with all adds moves changes to billing platform Manage bespoke customer billing and Management Information requirements Query resolution billing and general for both internal and external clients Processing of monthly statements Management of all customer documentation Interrogation of the billing platform for report Analysis on Call Traffic Destinations Pricing Billing Accuracy Query resolution billing and general for both internal and external clients Processing of monthly statements for all Partners Provide support to customers resellers regarding use of in-house billing reporting systems Liaise with other departments technical support accounts etc in order to see all queries (internal and external) through to full resolution Reconcile and validate monthly supplier invoices in conjunction with Finance. Administrative support to Directors as required Administrative support for Sales and technical departments as required Any other duties as required Essential Skills Strong numerical analytical skills Proficient with excel Strong attention to detail Good follow-up skills and a positive attitude Ability to handle multiple tasks and prioritise workloads Ability to work to tight timescales whilst following process and maintaining accuracy Previous accounts based experience working as part of a team Organisation and time management Flexible 37.5 hours per week attractive salary and holiday package. Please send your Cv for consideration.

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