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Thursday 2 June 2011

Claims Advisor (Liverpool)

Claims Advisor Liverpool £16000 Package Benefits At Direct Line we deliver a wide range of car home pet life travel and business insurance products. We re committed to providing the best possible deal directly to customers. Direct Line is part of Rbs Insurance and our wide range of businesses including household names like Churchill Privilege and Green Flag have helped us become the nation s largest motor insurer and the number one for household insurance. We might have many brands but really we re one big team and collaborative working is a huge part of our culture. We expect our people to share ideas and help each other to deliver the very best. Of course we also really value individual contributions and recognise that everyone brings something unique to the business. With your help we ll be Britains Best Insurer. And as we progress and develop we ll make sure you do too. Business Job Title Claims Advisor Location Liverpool Salary £16000 Package Benefits Excellent claims handling is utterly essential to our success. It s all about striking a delicate balance between the needs of policyholders and the demands of third parties. Of course it s also crucial to minimise cost and avoid bad publicity by carefully scrutinising claims for possible abuse. As a Claims Advisor you will be the first point of contact for Customers and liaise with third parties mostly via telephone with some administration duties keeping them up-to-date and ensure successful resolution of their claims. Our Claims Advisors (focussing on anything from pets to personal injuries) gain a wide range of experience. To join us you must be a highly organised team player demonstrating excellent communication skills and customer focus. If you re successful you could progress to become a Team Leader or even a Manager. Individuals with specialist knowledge and proven technical experience might become Case or Claims Consultants or work specifically within Claims Validation. At Rbs Insurance we treat all our staff as individuals. That s why you can customise your own rewards package to suit your changing lifestyle and find the perfect balance. To apply please click on the above link. As part of our referencing procedures criminal record checks may be required. w.joininsurance.co.uk

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